FAQs
Q: I'm an artist. How can I show my works outside my small gallery?
A: Our How it Works page shows you multiple ways including pros and cons of each method.
Q: How do I transfer my files to Art Stream Videos?
A: After you Register, you can upload one image with our View/Upload utility. This will convert to one video that you can download for free. Please make sure your image follows our specifications below. Then call or text us at 805-453-4037. We will briefly discuss your goals (important), answer questions, and activate your account for additional image-to-video conversions. During our beta period, this call is necessary. Then you can upload the balance of your images (6 total for our Artist Standard service and 15 for Gallery Standard service).
For galleries with larger numbers of images, managers can easily upload images on your own, OR you can send us a link to the location of your files using Google Photos or another file sharing service. If we upload your images for you, we need a text file or spreadsheet with data for each image. For hundreds or thousands of images, customizations are required. We will be happy to discuss this option.
Specification: All of your images must be in JPG, JPEG, or PNG format. We do not yet support TIFF/TIF. The smallest dimension of the image must be at least 3000 pixels to support zooming. Save at the highest resolution possible. This results in a total file size of approximately 10 MB to 60 MB depending on the number of colors. If possible, save in sRGB color space. No image file should exceed 100 MB.
If your photographs are too low resolution, please have them re-photographed or scanned professionally. In Albuquerque, NM we recommend Pat Carr Imaging phone: 505-880-8124. In Santa Fe, NM we recommend High Desert Arts phone: 505-982-9875.
Q: I'm a gallery owner. How can I indicate if the ORIGINAL is available for sale? How do I display the PRICE on the video?
A: In our View/Upload utility you have access to the following fields:
Artist Name: ex: Diana Artist
Displayed Contact Info: ex: 555-555-5555
Website: ex: www.MyGallery.com
Location: ex: New York, NY
Gallery Association: ex: My Gallery
Artwork Title: ex: Incredible
Art Height – Inches: ex: 36
Art Width – Inches: ex: 48
Medium: ex: Oil on Canvas
In the Displayed Contact Info field, you can optionally enter a few characters of text, instead of a phone number. For example: “Original avail. $4990“. Like this:
Artist Name: ex: Diana Artist
Displayed Contact Info: ex: Original Avail. $4990
Website: ex: www.MyGallery.com
Location: ex: New York, NY
Gallery Association: ex: My Gallery
Artwork Title: ex: Incredible
Art Height – Inches: ex: 36
Art Width – Inches: ex: 48
Medium: ex: Oil on Canvas
OR you can substitute the exact URL to the particular work. For example: https://mygallery/artwork/incredible.com/ This can also be the location of a “Print on Demand” website, if you dropship prints directly from one. If the URL is long, as in this example, use bitly to shorten the URL, like this:
Artist Name: ex: Diana Artist
Displayed Contact Info: ex: www.bitly.com/buynow
Website: ex: www.MyGallery.com
Location: ex: New York, NY
Gallery Association: ex: My Gallery
Artwork Title: ex: Incredible
Art Height – Inches: ex: 36
Art Width – Inches: ex: 48
Medium: ex: Oil on Canvas
Q: I made a mistake after pressing the "Submit" button. How do I fix this?
A: Just follow these steps: 1) select the artwork, 2) delete the image, and 3) re-enter the data. The next image you submit will copy most of the information you provided on the previous image so the data entry is fast.
Q: How do I find and play art videos on Roku?
A: If you already have a Roku-TV or standalone Roku box, just add our channel, Art Stream Videos. OR use your Roku remote and press the Home button, then:
- Goto your Roku Home Page
- Scroll down to “Search”
- Enter art [space] stream. Or use your voice on your Roku remote.
- Use the right arrow button to select our channel: “Art Stream Videos.“ To play all “Fine Art and Photography” select any starting image and press “Play All“. Or play one of our other playlists.
Q: I don't have a Roku TV. Can I still play Art Stream Videos on my TV?
A: YES. We are now on YouTube. You can also “screen mirror” / “screencast” our main “Play ALL” ASV playlist (visible on our home page) to your TV. Mirroring can be tricky, since it depends on what device you are “casting” from (i.e. mobile or laptop), what OS you are using (iOS, Windows, or Android), and the TV you own. You may or may not get full screen display. For this reason, it is beyond the scope of this FAQ to describe instructions and workarounds in detail.
In general, you just need to open our Home Page carousel on your device, change a starting video to “full screen” view (this is the icon in the lower right), and cast/mirror our website carousel to your TV using instructions for your specific source device. It works best from a laptop.
However, with Roku (not mirroring) you have more control over each video, more playlist choices, and consistent full -screen playback.
Q: I want to contact one of your artists but her contact information scrolls by too fast. How do I stop the video?
A: Use your Roku remote and press the Pause button. Then press it again to restart Art Stream Videos.
You can also press the Fast Forward button or the Back button to advance to the next video, or repeat the last video.
Q: How are payments and cancelling my subscription handled?
A: Art Stream Videos is FREE for play on any device! In fact, there is no need to even register. During our beta test period, our service is also FREE to artists, photographers, and smaller art galleries.
Q: What are “Active Images”?
A: Active Images are the number of images you have uploaded. For example, If you have a Gallery Standard subscription, giving you a maximum of fifteen (15) videos, and you have uploaded 9 images, then you have 9 active images (“active” equals uploaded).
Q: What are “Converted Images”?
A: Converted images are the number of your active images that have been converted to videos. For example, If you have a Gallery Standard subscription, and you have uploaded 9 of 15 images, and 8 of these images have been converted into videos, then you have 8 converted images.
You (the video owner) can download the corresponding video from any converted image. No one else can download your images.
Q: What are “Unconverted Images”?
A: Unconverted images are the number of your active images that have not yet been converted to videos. For example, If in the previous example, you have a Gallery Standard subscription, and you have uploaded 9 of 15 images, and 8 of your 9 uploaded (active) images have been converted into videos, then you have 8 converted images and 1 unconverted image.